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IBM put out a report on Healthcare 2015: Win-win or lose-lose?

It makes rather interesting reading. Here are some of my notes/quotes from the introductory chapter. Download the report from here.

  • the current paths of many healthcare systems around the world will become unsustainable by 2015
  • problems: costs are rising rapidly, quality is poor or inconsistent, access/choice often inadequate. Also: globalization, consumerism, demographic shifts, increased burden of disease, expensive new technologies/treatments
  • healthcare systems that fail to address this new environment will "hit the wall"
  • today value in healthcare is difficult to see: data regarding the healthcare prices is tightly held and difficult/impossible to access or comprehend; quality data is scarcer still and most anecdotal or incomprehensible
  • consumers' ability to predict healthcare quality is equivalent to a roll of the dice
  • in the win-win scenario, consumers will assume much greater financial oversignt and responsibility for their healthcare
  • by 2015, consumers will comparison shop for healthcare in the same manner they shop for other goods and services.
  • health infomediaries will become fixtures in the healthcare landscape
  • care delivery must shift from focus on episodic acute care to include and embrace prevention and chronic condition management
  • new settings: retail stores, workplaces, homes. Lower prices, enhanced convenience, more effective delivery channels than traditional healthcare venues.
  • chronic patients will be empowered to take control of their diseases through IT-enabled disease management programs
  • their treatment will center on their location, thanks to connected home monitoring devices
  • patients and their families, assisted by health infomediaries, will replace doctors as the leaders in chronic care management
  • transformation of today's massive, general purpose hospitals into "centers of excellence" devoted to specific conditions and combination triage centers
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