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It makes rather interesting reading. Here are some of my notes/quotes from
the introductory chapter.
Download the report from
here.
- the current paths of many healthcare systems around the world will become unsustainable by 2015
- problems: costs are rising rapidly, quality is poor or inconsistent, access/choice
often inadequate. Also: globalization, consumerism, demographic shifts,
increased burden of disease, expensive new technologies/treatments
- healthcare systems that fail to address this new environment will "hit the wall"
- today value in healthcare is difficult to see: data regarding the healthcare prices is
tightly held and difficult/impossible to access or comprehend; quality data is
scarcer still and most anecdotal or incomprehensible
- consumers' ability to predict healthcare quality is equivalent to a roll of the dice
- in the win-win scenario, consumers will assume much greater financial oversignt and
responsibility for their healthcare
- by 2015, consumers will comparison shop for healthcare in the same manner they shop for
other goods and services.
- health infomediaries will become fixtures in the healthcare landscape
- care delivery must shift from focus on episodic acute care to include and
embrace prevention and chronic condition management
- new settings: retail stores, workplaces, homes. Lower prices, enhanced convenience,
more effective delivery channels than traditional healthcare venues.
- chronic patients will be empowered to take control of their diseases through
IT-enabled disease management programs
- their treatment will center on their location, thanks to connected home monitoring devices
- patients and their families, assisted by health infomediaries, will replace doctors
as the leaders in chronic care management
- transformation of today's massive, general purpose hospitals into "centers of excellence"
devoted to specific conditions and combination triage centers
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